Cancellation Policy:

We understand! Life is busy and things happen!

However, in order to provide the best scheduling options for our clients, we require a 24-hour notice should you need to cancel or reschedule your appointment.

Should you need to cancel or reschedule within 24 hours, a $50 cancellation fee will be charged to your credit card on file.

Cancellations within 3 hours of your appointment — and those who fail to show up (i.e. no-shows) will be responsible for 100% of the service price.

Running Late:

Please notify us if you are running late. We will do our best to accommodate you! However, we can only hold your appointment for 15 minutes, after which we may no longer be able to accept you.

Service Adjustment + Return Policy

It is our #1 priority to make sure our clients are 100% satisfied. We strive to offer you the highest level of satisfaction.

We understand sometimes your hair needs to be tweaked after an appointment. Please let us know within 7 days of your original service, and we are happy to make any modifications at no additional cost.

If you are unhappy with a retail purchase, please kindly return it within 30 days and we will issue salon credit equal to the purchase price.